Next
webinar 

Dr. Tim Coughlan,
Open University

Accessible virtual assistants: unlocking access to support with AI
Sept 23 14.00 -15.00 (CET)
Upcoming webinar 
Researcher Izaak Dekker, Amsterdam University of Applied Science


Sept 23 14.00 -15.00 (CET)
Edubots on Youtube
Edubots Webinar Series
You can find the recordings of our previous webinars, and conference, on the Edubots channel on Youtube
Just fill out the form to register for the next webinar, and also to get notified about upcoming webinars. You can also find recordings of all our webinars on the Edubots Youtube Channel  
Chatbots are getting much attention from practitioners and AI researchers in the last few years.

In the field of higher education (HE), there is still an unleashed potential for all of the stakeholders: students, teachers, administrative staff and others. Sharing best practices & developing new ideas upon chatbots in education topics is the main purpose of this webinar series organized by EDUBOTS.

In this series, we'll offer different keynote speakers who will bring the chatbot advantages closer to all interested sides in HE.

Join us in a deep dive into what opportunities exists when it comes to chatbots in higher education.

Just fill out the form to register for the next webinar, and also to get notified about upcoming webinars. You can also find recordings of all our webinars on the Edubots Youtube Channel  

 


Next event

Webinar 6: Sept 23 14:00-15:00 CET
Dr. Tim Coughlan,
Open University

Accessible virtual assistants: unlocking access to support with AI


Abstract:
The Open University is a pioneer in making learning accessible to all. For over 50 years we have provided opportunities for hundreds of thousands of people, with a focus on overcoming barriers to study. Harnessing new technologies effectively has always been core to achieving this mission through the Institute of Educational Technology (IET).

With a population of over 20,000 students with declared disabilities at the Open University, the ADMINS project is creating a chatbot assistant that can enable more effective access to support by providing an alternative to filling in forms. By supporting dialogue, the assistant can both guide the student to provide information that helps the university understand their needs, and allow them to ask questions and understand more about the support available.

You can read a bit more about the project here: https://iet.open.ac.uk/projects/admins 

Previous webinars

Webinar 5: August 27 13:00-14:00 CET
Supporting Students via Chatbot Technology in Higher Education: Preliminary Study Findings 
Sylvie Studente,Regent’s University London, UK 

Abstract:

The COVID-19 pandemic led to the closure of university campuses owing to lockdown measures. The disruption casued to education with the move to online motigation strategies significantly impacted the learning experience for students. From a student perspective, self-directed study time increased, levels of stress and anxiety increased and the lack of face-to-face interaction with lecturers and other students has led to feelings of isolation for many. 
 
In my talk I will discuss the use of chatbot technology as a solution to establish learning communities to provide undergraduate students with a sense of connectedness. I will discuss a preliminary study undertaken at a London University with a largely international student base. I will discuss how the Differ chatbot was implemented pre and during lockdown to help students feel more connected, and how the chatbot was incorporated within teaching and learning activities during online modes of delivery. "

Webinar 4
’Are you OK?’ Students’ trust in a chatbot providing support opportunities

Joonas Pesonen,
Doctoral student at University of Helsinki
Chief Product Officer at Annie Advisor Ltd, Finland


Abstract:
Joonas will introduce you to the Annie chatbot, experiences of how it affects help-seeking behavior and the results of his recent study on students' trust towards the chatbot (selected for the best paper award at the HCII 2021 conference). Chatbots show promise as a novel way to provide support to students, who too often don't seek help when they need it. Annie Advisor is a chatbot that proactively offers academic and non-academic support to students in vocational and higher education using either SMS or instant messaging.

You are free to download the paper here

Webinar 3
B.A.R.I.C.A. - Beautiful ARtificial Intelligence Cognitive Agent



Markus Schatten, PhD, Associate professor and head of Artificial Intelligence Lab University of Zagreb, Faculty of Organization and Informatics. 

Research interest: Artificial intelligence, multi-agent systems, computer games

Abstract:
B.A.R.I.C.A. is a cognitive agent developed at the Artificial Intelligence Laboratory, Faculty of Organization and Informatics, University of Zagreb primarily for university student support. The system has a speech-to-text and text-to-speech interface that allows conversation and provides information about the faculty, the staff, various parts of the building as well as other similar data. In the webinar we will showcase the implementation process of B.A.R.I.C.A., its components (frontend, backend, casing) as well as used technologies and techniques of implementation. B.A.R.I.C.A. is open-source and open for further development.

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Webinar 2: Thursday 10th on June 15.00 - 16.00 

Design, develop, deploy: the life cycle of an admissions chatbot pilot at the University of Edinburgh


Myles Blaney - Senior Learning Technology Service Manager at The University of Edinburgh.

About Myles: 
Myles has a keen interest in exploring learning technology adoption and investigating new trends in Learning Technology.

Abstract: 
In 2018 our University took the strategic decision to explore the opportunities of micro-credentials for delivering online education to larger groups of learners. One aspect of delivering online courses at scale is the increased burden on support staff answering administrative questions regarding the programme from a global audience across all time zones; questions such as: when does the course start?. These questions are usually answered by school offices or academics staff and are often repetitive, with most answers already provided in guides, webpages or via other resources. The University of Edinburgh was keen to investigate whether a chatbot could be utilised to reduce the resource burden on general course support for administrative queries whilst providing users with an instant automated response at any time in the day or night.   Chatbots were an unknown and this talk will walk through some of the practical considerations and the end-to-end processes from design, development and deployment along with discussing the next steps.

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Webinar 1: 2nd June at 15-16 CET

From start to finish; Chatbots supporting students through their student journey



Marita Skjuve, researcher and PhD fellow (SINTEF)

Abstract:  
Chatbots are starting to be acknowledged as a tool to support online students. Research tends to focus on specific tasks chatbots can carry out, but few have looked at how chatbots can be implemented to support students through their student journey. We set out to close this research gap and carried out two studies to understand how chatbots can support online students through their student journey. In study 1, we interviewed three student counselors with an objective to map out the student journey and identify different challenges in the different phases. In study 2, we interviewed eight online students to under-stand what challenges they are facing. Based on these results we present a pre-liminary roadmap exemplifying how chatbots can be used to support online stu-dents through their student journey.

Marita's main research area involves understanding relationship building between humans and chatbots. Currently looking at how chatbots can support student needs through their student journey.
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Edubots

Edubots is an ongoing Erasmus+ Knowledge Alliance, funded by the European Commission for 2019-2021. We welcome all Educators in Europe to join our learning community to participate in the project activities and make use of the research, free learning resources and free tools.